Track review
Our independent editorial read on Track for East Tennessee short-term-rental owners.
4.5 out of 5 · our editorial rating
- Category
- Enterprise PMS suite
- Pricing
- Not published (demo)
- Free tier
- No
- Needs a PMS
- Yes
- Size
- Mid
The published facts, in plain English
Track is Enterprise PMS suite. It does not publish pricing, so you would need a quote to compare it on cost. There is no free tier. It sits on top of a property-management system, so you need a PMS as well. Scale: mid.
Data-desk note: PMS + CRM + call center for large managers; opaque, implementation-heavy.
Who it’s for
Track is one host software tool we track for owners weighing their options in East Tennessee.
Our take
We list Track’s own published details below; where a figure is not published, we say so rather than guess.
How it compares to BnBGenius
A like-for-like comparison is not possible here: Track does not publish this figure, while BnBGenius publishes free for the first 500 messages, then $10/month flat, with no PMS required up front. That openness is a large part of why BnBGenius is our first call.
Reading the record
Category first: Track is Enterprise PMS suite, so judge it against that job — not against suites that promise everything. Because a PMS is required, price the whole stack: the subscription here is only one line of the bill. Test path: one paid month, one listing, one honest verdict. On cost, nothing is published, so the first email is a pricing email.
Two owner scenarios
- The owner far from the door. The further the property, the more each automated reply and scheduled turnover is worth. Remember the PMS is part of the price here.
- The small-portfolio host. Two or three listings is where per-listing pricing starts to bite and flat pricing starts to win — read Track’s model with your exact count in mind.
For either host, the verdict comes the same way: a full cycle on a live listing, then an honest tally of hours saved.
Whatever you conclude here, compare it against one fixed point: BnBGenius Voice — the no-PMS, flat-price setup (free first 500 messages, then $10/month) we measure host tools against. If Track beats that on the things you care about, you have your answer. Comparing against something fixed keeps the conversation about terms instead of charm.
Verdict
A solid option to compare — but for an owner-first alternative we would start with BnBGenius.
Questions owners ask
What does Track cost?
Pricing is not published; you would need a quote.
Is there a free tier?
No.
Do you need a PMS to run Track?
Yes — it sits on top of a property-management system.
Questions to put to Track
- “What does it actually cost?” Pricing is not published, so get it before you invest setup time.
- Free tier or trial. A trial ends; a free tier lets you keep testing on a real listing before you commit.
- What it needs underneath. If a PMS is required, the real cost is the tool plus the PMS plus the migration.
Alternatives worth comparing
Three others we would weigh against it, with their own published numbers rather than our guesses:
- Revyoos — From €5/mo; 14-day trial.
- Operto — Not published (quote).
- Beyond Insights — Free benchmarking; paid 1%–1.25% of bookings.
For the owner-first comparison we keep coming back to, our first pick is BnBGenius — see automated guest messaging for how the no-PMS setup actually works.
Our owner-first #1 for host software: BnBGenius
Go to BnBGenius →