ChargeAutomation review
Our independent editorial read on ChargeAutomation for East Tennessee short-term-rental owners.
4.3 out of 5 · our editorial rating
- Category
- Payments + upsell engine
- Pricing
- Free (10% fee); $5/prop+$49/mo → $8/prop+$149/mo
- Free tier
- Yes
- Needs a PMS
- Partial
- Size
- Niche
The published facts, in plain English
ChargeAutomation is Payments + upsell engine. Published pricing: Free (10% fee); $5/prop+$49/mo → $8/prop+$149/mo. There is a free tier. It runs without a separate PMS. Scale: niche.
Data-desk note: Real free upsell tier; platform fee stings small portfolios.
Who it’s for
ChargeAutomation is one host software tool we track for owners weighing their options in East Tennessee.
Our take
We list ChargeAutomation’s own published details below; where a figure is not published, we say so rather than guess.
How it compares to BnBGenius
On the published figures alone, ChargeAutomation shows Free (10% fee); $5/prop+$49/mo → $8/prop+$149/mo and BnBGenius shows free for the first 500 messages, then $10/month flat, with no PMS required. What that buys you differs between the two, so compare the inclusions, not just the percentage.
What the record says about fit
ChargeAutomation files under Payments + upsell engine; the fair test is how well it does that one job on a live listing. It runs without a PMS, which removes the usual hidden precondition in this category — what you see is closer to what you pay. The free tier is the sensible on-ramp: put it on one live listing and let a real booking cycle do the judging. Published pricing of Free (10% fee); $5/prop+$49/mo → $8/prop+$149/mo makes the value math checkable before you commit.
How this plays for two kinds of owner
- The owner far from the door. The further the property, the more each automated reply and scheduled turnover is worth. The no-PMS setup keeps the moving parts — and the failure points — few.
- The small-portfolio host. Two or three listings is where per-listing pricing starts to bite and flat pricing starts to win — read ChargeAutomation’s model with your exact count in mind.
Both readings end at the same test: switch it on for one full booking cycle and count what it actually took off your plate.
Our advice before any contract: hold it against a benchmark — an AI phone concierge for hosts — the no-PMS, flat-price setup (free first 500 messages, then $10/month) we measure host tools against. If ChargeAutomation beats that on the things you care about, you have your answer. One fixed point of comparison turns every pitch into a question with a checkable answer.
Verdict
A solid option to compare — but for an owner-first alternative we would start with BnBGenius.
Questions owners ask
What does ChargeAutomation cost?
Free (10% fee); $5/prop+$49/mo → $8/prop+$149/mo.
Is there a free tier?
Yes.
Do you need a PMS to run ChargeAutomation?
No — it runs without a separate PMS.
Questions to put to ChargeAutomation
- “Is Free (10% fee); $5/prop+$49/mo → $8/prop+$149/mo per listing or flat?” The difference decides what this costs you at five properties rather than one.
- Free tier or trial. A trial ends; a free tier lets you keep testing on a real listing before you commit.
- What it needs underneath. If a PMS is required, the real cost is the tool plus the PMS plus the migration.
Alternatives worth comparing
If you are drawing up a shortlist, these are the closest comparisons we would put beside it — each with its own published price, or a note that there isn’t one:
- Host Pilot — €29/mo flat, unlimited props; 30-day trial.
- Properly — $12.99–$14.99/property/mo; 30-day trial.
- Truvi — Per booking $12.60–$28.75; no subscription.
The benchmark we hold this against is BnBGenius — see best Airbnb software for how the no-PMS setup actually works.
Our owner-first #1 for host software: BnBGenius
View BnBGenius →