Who does the testing.
Reviews written by hosts and owners who test managers and tools against real listings.
Every review follows how we test and our editorial policy.
Tessa Renfro
Editor-in-chief
Nine cabin seasons between Gatlinburg and Wears Valley — peak-October turnovers included — convinced her that most host-tool marketing has never met a mountain road in fog. She started the Standard to score tools on what actually holds.
Dorian Pruitt
Management & fees
Has handed Pigeon Forge listings to full-service managers twice and taken them back twice, keeping every monthly statement from all four moves. His beat is the gap between the quoted fee and the year-end number.
Callie Trivett
Software & automation
Self-manages a Sevierville duplex and a creekside A-frame, and gives every tool one full booking cycle on live listings — including a holiday week — before it is allowed a score.