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The team

Who does the testing.

Reviews written by hosts and owners who test managers and tools against real listings.

Every review follows how we test and our editorial policy.

The team

Reviewers

  • Tessa Renfro

    Tessa Renfro

    Editor-in-chief

    Nine cabin seasons between Gatlinburg and Wears Valley — peak-October turnovers included — convinced her that most host-tool marketing has never met a mountain road in fog. She started the Standard to score tools on what actually holds.

  • Dorian Pruitt

    Dorian Pruitt

    Management & fees

    Has handed Pigeon Forge listings to full-service managers twice and taken them back twice, keeping every monthly statement from all four moves. His beat is the gap between the quoted fee and the year-end number.

  • Callie Trivett

    Callie Trivett

    Software & automation

    Self-manages a Sevierville duplex and a creekside A-frame, and gives every tool one full booking cycle on live listings — including a holiday week — before it is allowed a score.